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How peryavip Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make deposits via GCash, Maya, or InstaPay, and access the lobby on your phone.

Account data protectionGCash & Maya transaction privacyYour right to request dataNo data sold to third partiesSecure account access
peryavip How peryavip Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, get in touch through any of the channels below. For payment-related data queries — like checking what GCash or InstaPay transaction details we have stored — include your account username and the approximate transaction date so we can pull the right record quickly.

Live Chat Open the chat icon from any lobby page on your phone or desktop. A support agent can pull up your account data record and walk you through what is stored.
Email Support Send your data request or privacy concern to our support address. Include your registered mobile number and the wallet method — GCash, Maya, or InstaPay — involved in the query.
Account Help Page Log in and navigate to your account settings to view your registered details, update your contact number, and submit a data correction request directly from the page.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

Every section below covers a distinct part of how we manage your information — from the cookies on your browser to how long we keep your account history after you close it. We aim to be direct about each one so you know exactly what to expect.

Cookies and Session Tracking

We use session cookies to keep you logged in on mobile and to remember your wallet preference between visits. You can clear these from your browser settings at any time without losing your account.

Account Security Practices

Account login uses a one-time PIN sent to your registered mobile number. We never ask for your GCash or Maya PIN through chat, email, or any in-lobby prompt — treat any such request as suspicious.

How Long We Keep Your Data

Transaction records — including GCash cash-in references and InstaPay withdrawal logs — are retained as required by applicable Philippine law. When that retention period ends, we remove them from active storage.

Requesting Changes to Your Data

You can request a correction or deletion of your personal data by contacting support through live chat or email. We respond to data requests and aim to confirm receipt promptly before processing.

Common Questions About Your Privacy on peryavip

These are the questions we actually get from account holders about how their data is stored and used. If your question is not here, reach out through live chat or email and we will give you a direct answer.

We collect your name, mobile number, email address, and the details you provide during account verification. We do not collect payment credentials like your full GCash or Maya account password.

We store the transaction reference number, amount, and timestamp for each GCash, Maya, or InstaPay deposit or withdrawal. Your e-wallet PIN or login credentials are never stored or accessible to us.

Yes. Contact our support team through live chat or email with your registered mobile number and we will provide a summary of the personal data tied to your account within a reasonable timeframe.

We do not sell your data. We share information only with the payment processors that handle GCash, Maya, and InstaPay transactions, and where Philippine law requires disclosure to regulatory bodies.

Log in and go to your account settings to update your contact number or email. For registered identity details that affect verification, contact support directly — they will walk you through the correction process.

After account closure, we retain transaction and identity records for the period required under applicable Philippine law. Once that period passes, records are removed from active storage and are no longer accessible.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.