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Our Terms and Your Rights on peryavip

These legal terms set out what you can expect from us and what we ask of you when you access peryavip — including how your account data is handled, how disputes are raised, and what governs the relationship.

Philippines-focused policyGCash, Maya, InstaPay contextAccount data rightsClear dispute pathEligibility by local law
peryavip Our Terms and Your Rights on peryavip
HOW WE HANDLE THIS

Data Handling, Cookies and Account Security

We approach data handling, account security and cookie management as operational commitments, not just written clauses. Here is what each area looks like in practice so you know exactly what applies to your account.

Data Retention

Transaction data from GCash, Maya and InstaPay is kept only as long as needed to verify and close the transaction, then purged on schedule. You can request a copy at any time via email.

Cookie Controls

Session cookies keep your lobby state between pages. You can adjust non-essential cookie categories from the cookie preference panel linked in the site footer without losing your login session.

Account Security

Every login triggers an OTP verification step sent to your registered mobile number. If you notice an unrecognised session, the account settings page lets you terminate active sessions immediately.

Who to Contact for Changes

To update the personal details tied to your account, or to submit a formal data-deletion request, reach out through live chat or email with your account ID and a brief description of the request.

LEGAL CONTACT PATHS

Reach Us About a Policy Question

If you have a question about your account data, a specific clause in these terms, or a dispute you want to escalate, three contact paths are open to you. Choose the one that works for your situation — live chat handles most account-level questions quickly, while email is better for written records of a formal request.

Live Chat Start a live chat session from any page in the lobby to ask about account data, eligibility or cookie settings. The team can pull up your account record in real time.
Email Support Send a written request to our support address for formal data-access queries, deletion requests, or documented dispute submissions. We respond with a ticket reference number.
Account Help Centre Your account settings page contains a direct link to our policy help section, covering GCash verification queries, data-request forms, and cookie preference controls.

Common Legal Questions from Our Players

These are the questions we get most often about our terms, your data and how disputes work on peryavip. Each answer reflects current policy rather than a general summary.

Access is available only where local law in the Philippines permits it. Eligibility is your responsibility to confirm based on your location and the applicable rules in your area.

We collect account registration details, login session data, and payment references from GCash, Maya or InstaPay transactions. We do not collect more than what is needed to operate and verify your account.

Yes. Send a written data-access request to our support email with your account ID. We will confirm receipt with a ticket number and respond within the timeframe required by applicable rules.

Submit a deletion request via live chat or email, including your account ID and the specific data you want removed. Some records may need to be retained for transaction verification purposes before deletion can proceed.

Disputes should first be raised through live chat or email so our team can review the account record. If the matter is not resolved at that level, the escalation path is set out in the full Terms of Use.

The same account and privacy terms apply regardless of which local payment method you use. GCash, Maya and InstaPay transaction references are handled under the same data-retention rules as all other account data.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.